Thank you for contacting Freshpair!

As per checking, we still have not received your return for order 103-9942622-6714646.

Once our warehouse team received your package, it will undergo scanning and inspection for 1-2 weeks. Afterwards, we will proceed with the refund as we do not do traditional exchanges anymore.

A separate email notification will be sent with the details about your return and refund.

If there are additional questions and clarifications, please feel free to inform us.

Best,
Roy

 

방금 아마존 라이브 채팅으로 환불요청을 했는데요

판매자가 금방 답장 이메일이 왔네요

그런데 번역기로 마디마디 나눠서 읽어봐도 무슨 말인지 잘 모르겠어요ㅠㅠ

하아...제가 보낸 반송 물품을 아직도 못받았다는 말인건가요?

 

능력자님들 해석 좀 해주세요ㅠㅠ