I would like to apologize for the delay in my response.  I completely understand your concern regarding the status of your order.  I have reviewed your order (138776654) and I have found that this order did not complete the processing cycle before going out of stock.  This can happen when a large quantity of orders are placed for a limited stock item.  As a result the order will not process and will likely be canceled.  I know how disappointing this would be and I am sorry for any inconvenience this may cause you. 

So we can best assist you with this order, please contact our Sales Department directly.  Here at email support, in order to ensure the safety of our customer's information, we are limited in what we can do when it comes to orders.  For assistance with the this order, we must ask that you call.  Please reach out to them toll-free at 1-800-652-2666 (select option 1).  Sales agents are available to assist you seven days-a-week from 8:00 am ET - midnight ET, excluding holidays. 

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