아마존 판매자가 보내온 메일 해석이 잘 안돼요ㅠㅠㅠ

수능끝나고 연필한번안잡아서 단어도 다까먹어가지고ㅠㅠㅠ

지금 번역기 돌리고 나름 가지고있던 지식 총출동시켰는데 맞는지 모르겠어요

Hi,

Thank you for your message,

I am extremely sorry to hear that you still haven't received your item,

Your item was sent from UK on 29th December, 2014 via Royal Mail which should have been delivered by now,

Unfortunately this transaction didn't involve any tracking id,

I would love to resolve this issue for you as quickly as possible,

To rectify this situation for you, could you please Reconfirm your Delivery Address once,

So that i can check everything at my end and can send you another item,

Many thanks for your patience and cooperation,

Kind Regards,

이말이 영국에서 물건이 보내지긴했는데 지금 위치추적이어렵다

나도 이문제를 빨리 해결하고싶으니깐 니 주소 한번만 더 확인해라

그러면 나도 내 일 체크하고 너한테 다른걸 보내주도록하겠다

이건가요...?

다른물품을 보내준다는건가요 지금..?뭐죠 이게.....?