Note #7: We do not find this violation to be triggered in error, and it will not be removed. It is at the discretion of the third-party ban list administrator to remove any ban given as a result of this violation.
To be clear: we are not saying that you cheated as we have no way to know who triggered the violation. If it is certain that no one playing on your computer ever had a cheat/hack violation triggered by PunkBuster, then your GUID (cdkey and/or game account password) has been stolen by or leaked to someone who has used it on a different computer to trigger the violation. We do not have the means to help you find out who is responsible for compromising your GUID.