제가 4일날 주문을 취소했는데 5일이 지나도 돈이 들어오지 않아 아마존에 문의하니 아래와 같이 답장이 왔습니다. --------------------------------*---------------------- I've verified that your order has been canceled and you have not been charged. Since the order has been canceled, it will no longer appear in Your Account. If you are seeing any charge, its just an authorization and it will be removed within 48 hours and 30 business days even if the order is canceled.
Please be informed that, when you place an order shipped and sold by Amazon.com or one of our merchant partners, we contact your bank for a purchase authorization to verify your Credit Card but don't actually charge you until the order ships. Some banks may hold funds in your account for these authorizations for between 48 hours and 30 business days even if the order is canceled.
You'll need to contact your bank for assistance. They can tell you why funds on your account may be unavailable and clarify how long they hold payment authorizations for online orders.
I once again confirm that we didn't charge you for your order. It’s just an authorization and will be removed shortly.
If you still have any questions, please write back to us so that we'll assist you further. ------------------------------- 내용이 많은 점 죄송합니다. 정확히 어떤 의미인가요? 대충 초반에 보면 주문취소한건 확인했고, 돈도 아직 환불되지 않았다는거 같은데... 좀 설명해 주실분...?