페이팔에서 갑자기 25달러랑 50달러가 페이스북아일랜드란곳에서 결제왔다는메일이뜨네요.

어차피 평소에쓰지도않던거 해킹인가하고 환불받고 아이디삭제하려고 생각하면서 메일로 해킹인거같다고 환불해달라고 문의했는데요,

메일은

A) Can I cancel a completed payment? 

You cannot cancel a completed payment but you can contact the seller and ask for a refund. We recommend that you do this within 60 days of the transaction to help ensure you get a full refund. 
To find the contact details for a seller:

1. Log in to your PayPal Account.
2. Click History near the top of the page.
3. Click Details next to the transaction you would like refunded.

You’ll see the seller’s name, email, and customer service phone number, if available. 
If your seller doesn’t know how to issue a refund, here’s how it works:

1. Click My Account and click History near the top of the page.
2. Find the payment and click Details.
3. Click Issue refund.
4. Enter the refund amount and click Continue.
5. Confirm the details and click Issue Refund.

B) How do I issue a refund? 

You can issue a full refund or partial refund up to 60 days after you receive a payment. 
Here’s how to refund a payment:

1. Log in to your PayPal Account.
2. Click History near the top of the page.
3. Click Details next to the payment you want to refund.
4. Click Issue refund.
5. For Refund amount, enter the amount to you want to refund, then click Continue.
6. Review the information, then click Issue Refund.

Note:

• You can refund a payment when its status is ‘Completed,’ ‘Pending,’ ‘Cleared,’ or ‘Uncleared.’
• There is no fee to refund a payment.
• When you refund a payment, we refund your original transaction fees.
• The refund is paid from your PayPal account balance. Please make sure you have enough money in your PayPal balance to cover the payment.

에서 캔슬을 눌러서 캔슬이라고떴는데요,

라고 메일이왔는데요, 그게 결제가 취소되서 결국 잔금을 지불할필요가없는건지 환불된건지 몰라서 어떻게된거냐고 문의메일보냈는데 또 저 위에내용이 그대로오네요.

이놈들은 뭐 고객상대할 마음이없는건지..

어쨌든 이거 결제취소 완료되서 제가 돈낼필요가 없는걸까요?