Dear customer,Your order has been flagged for anti-fraud check measures. This does not mean we are accusing youpersonally of fraud; only that due to information checks or mismatched user information, we have tomanually check and validate the context of your purchase. Anti-fraud is an automatic flag, and in no wayimplicates you as a customer.Our fraud prevention policy has been created to protect our customers, and is necessary to reducecauses of digital fraud.In order to process your order, we require you to validate your identity by sending us the following,attached to this support ticket:1) A photo of a government issued identity card (driving licence or passport, etc,.) next to a pieceof paper with the order ID written in clear view2) A photo of a utility bill, or bank statement, where your address matches the one on yourOnlineKeyStore profile.We do this as an anti-fraud measure, and your details once viewed are not stored on the system.Doing this will guarantee you instant delivery in the future, and also increase the amount that you canpurchase in one order. Once this is done, we’ll never ask you to do it again, and you’ll be clear for quickand instant purchases and delivery with rapid support responses. Without the attached details, wecannot process your order or payment.If you cannot/do not comply with these measures, we will unfortunately have to close the account andpotentially ban your IP from the store.Thank you for your understanding,Regards, Breg M. Onlinekeystore.com Ticket Details
Ticket ID: 60374Department: General EnquiriesStatus: OpenPriority: Normal
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