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게시물ID : gomin_828633짧은주소 복사하기
작성자 : 아오쪽팔려
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등록시간 : 2013/09/04 22:22:08

얼마전에 배송번호 추적안된다고 메일을 보내니

August 31, 2013 / Incident ID Number - 2032114

 

Dear Minhyouk,

 

Thank you for contacting PlumStruck.

 

I appreciate your informing us that you have not received your order. After reviewing the tracking information, it appears your order has been lost in transit. I apologize for any inconvenience this may cause.

 

A credit in the amount of $65.99 has been processed to the original method of payment for order number 111-4648019-1003400 on 8/31/13. Although processing time may vary, the typical time for a credit to appear is 3 to 4 business days after it has been submitted.

 

Please advise if you would like me to recharge this amount by submitting your replacement order now or if you would like me to wait the 3 to 4 business days for the credit to finish processing.

 

If you have any additional questions, please feel free to contact me directly by replying to this email.

 

Sincerely,

 

Robin H

Customer Care Specialist

PlumStruck

 

 

Your Incident ID Number - 2032114



이런메일이 와있었습니다 그런데 늦게 메일을 봐서 재결제 버튼을 누르지 못했더니 아마존에서 이렇게 메일이 왔습니다


Hello,

We're writing to let you know we processed your refund of KRW78,414 for your Order 111-4648019-1003400 from PlumStruck.

This refund is for the following item(s):

Item: Great Northern Popcorn 2-1/2-Ounce Red Tabletop Retro Style Compact Popcorn Popper Machine with Removable Tray
Quantity: 1
ASIN: B002Y4ZG7W
Reason for refund: Account adjustment

Here's the breakdown of your refund for this item:

Item Refund: KRW71,950
Item Tax Refund: KRW6,464

We'll apply your refund to the following payment method(s):

Visa Credit Card [expiring on 6/2015]: KRW78,414

We've processed a refund for the above order in the amount of KRW78,414. The refund should appear on your account in 2-3 days if issued to a credit card.
Refunds issued to a bank account typically take 7-10 days to reflect on the account balance.

Have questions about our refund policy?
Visit our Help section for more information:

We look forward to seeing you again soon.

Sincerely,


아마존에서 환불 해준다고 메일이 왔는데 배송대행 업체에서는 입고 됬다고 결재하라고 문자가 왔네여 위에 메일에서 환불해 준다는거 맞죠?

도와주세여 형 누나들 ㅠ

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