Dear Customer, We've detected an issue where you have placed an order through Microsoft Store Venezuelan website. The Microsoft Store Venezuelan website is intended for use by customers who reside in that country or region. Also, to complete your purchase, you must have a valid billing and shipping address within that country or region. Your purchase did not meet these criteria. We will be refunding your purchase and revoking any licenses within the next 72 hours please allow up to 3 weeks for the funds to appear back on your account. If you have already installed you will no longer be able to use your product and will need to uninstall. To place a new order please go to the Microsoft Store website that matches your credit card or other payment method's billing country. A list of all Microsoft Store locations is available here. We apologize for any inconvenience, Microsoft Store Care Team
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