비트디펜더 구매했는데 문제가 발생했네요...

2번째까지는 정상구매해서 750일로 만들어 놨는데

싸니깐...한번더 구매한게 문제가 생겼네요...ㅠㅠ

결재는 정상 처리되었고

1분후 이런 메일이 오게 됩니다..

Dear Customer,

We have received your online order #5******* placed on
http://www.bitdefender.com.

The processing of this transaction could not be completed, the details
you have filled in the order form are either incomplete or invalid:

Firstname: ikto
Lastname: an

In case of an Avangate transaction, the billing address as well as the
delivery address must be valid ones.

In order to finalize the transaction, please review your details
(billing and delivery) and reply this notification with the complete
necessary details.

Thank you for your answer.

Yours sincerely,
--
avangate.com - a service of Avangate B.V.
http://www.avangate.com
; orderNo: No value set

결재가 정상적으로 이루어 지지 않았으니 비트디펜더에 문의 하라는 말이라서

비트디펜더에 문의를하니 이런 답변이 옵니다..

Dear ikto an,

Thank you for contacting Bitdefender Customer Care. This is an automated reply to confirm that we have received your request, and that we are working on resolving your issue(s) as promptly as possible. Your assigned ticket number is *************. We advise that you keep this reference number in a safe place for further tracking/follow-up. Regards, Bitdefender Customer Care Team

매크로 답변이고, 나중을 위해서 문의번호를 잊어버리지 말라네요..ㅠ

언제 회신이 올려나요;; 5피씨 1년짜리 80% 할이 때리고 있어서 아무 생각없이 구매했는데

왜 이런 문제가 생기는 걸까요..ㅠ